Intercity bus
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Cookies policy
Cookies policy
Cookies policy
What are cookies? b>
Cookies are small data files that are received in the terminal from the visited website and are used to record certain interactions of the browsing, storing data that can be updated and retrieved. These files are stored on the user's computer and contain anonymous and non-harmful data for their computer. They are used to remember user preferences, such as the selected language, access data, or personalization of the page.
Cookies can also be used to register anonymous information about how the visitor uses the site. For example, from which web page you have accessed or if you have used an ad banner to get there.
Why Teisa bus uses cookies? b>
We use strictly necessary and essential cookies for you to use our website and can move freely, use safe areas, configure custom options, etc. In addition, we use cookies that collect data related to the analysis of the use of the web. These are used to help improve the customer service, measuring the use and performance of the page to optimize it and customize it.
We can also have social networking links (such as Facebook or Twitter). TEISA S.A. It does not control the cookies used by these external websites. For more information about cookies from social networks or other foreign websites, we recommend that you review your own cookies policies.
Types of cookies b>
· According to the entity that manages them: b>
Own cookies b>
The cookies themselves are those generated by the page you are visiting.
Third-party cookies b>
Third-party cookies are those generated by external services or supplies, such as Facebook, Twitter, Google, etc.
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· According to its purpose: b>
Technical cookies b>
The technical cookies are those essential and strictly necessary for the correct functioning of a web portal and the use of the different options and services it offers.
For example, those that serve for the maintenance of the session, management of response time, performance or validation of options, use of security elements, sharing of content with social networks, etc.
Personalization cookies b>
These cookies allow the user to specify or customize some features of the general options of the web page. For example, define the language, the regional configuration, or the browser type.
Analytical Cookies b>
Analytical cookies are those used to develop navigation profiles and to know user preferences in order to improve the offer of products and services.
For example, through an analytical cookie, the most interesting geographic areas of a user would be controlled, which is the most accepted product, etc.
Advertising / Advertising Cookies b>
Advertising cookies allow the management of advertising spaces according to specific criteria. For example, the frequency of access, the content edited, etc.
Advertising cookies allow, through the management of advertising, to store behavioral information through the observation of habits, studying accesses and forming a profile of user preferences, to offer advertising related to them interests of your profile
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· By term: b>
Session Cookies b>
Session cookies are those that last for as long as the user is browsing the web page and they are deleted when they just do so.
Persistent cookies b>
These cookies are stored in the user's terminal for a longer time, thus facilitating the control of the chosen preferences without having to repeat certain parameters every time the website is visited.
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Identification of cookies on this page b>
The cookies collected on this website can be dealt with by us and also by the third parties that are related below, with whom we have contracted the provision of services for which the use of cookies is required:
-Analytics
-Youtube
-Vimeo
-Facebook
-Twitter
-Addit them
-DoubleClick
-Yandex
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How to disable or remove cookies? b>
To comply with current legislation, we have to request permission to manage cookies. If you decide not to authorize the treatment indicating that you do not agree, we would only use the technical cookies, as they are essential to navigate our website. In this case, we would not store any cookies. If you continue browsing our website without denying your authorization, this implies accepting your use.
Please note that if you refuse or delete cookies for browsing the TEISA SA website, we will not be able to maintain your preferences, some features of the pages will not be operational, we will not be able to offer personalized services and every time you browse our website, we will have to request your authorization again for the use of cookies.
If, in spite of this, you decide to modify the configuration of your access to the web page, you should know that it is possible to delete cookies or prevent them from registering on your computer at any time by modifying their configuration settings browser:
Internet Explorer cookie settings
Firefox cookie settings a>
Google Chrome cookies settings
Safari cookie settings
These browsers are subject to updates or modifications, so we can not guarantee that they fully conform to the version of your browser. To avoid these mismatches, you can access directly from the options of your browser that is usually found in the Options menu, in the "Privacy" section. (Please see the help of your browser for more information.)
What does it mean to accept cookies? b>
If you accept our cookies, it allows us to improve the website of TEISA S.A. to offer you optimal access and give you a more efficient and personalized service.
In addition, you can configure your browser to establish that only the trusted websites or the pages you are browsing at this time can manage cookies, which allows you to select your preferences.
With this policy, TEISA S.A. It demonstrates the commitment made with the current legislation on the use of cookies, giving you information so that you can understand what kind of cookies we will use and why we do it. With this, we intend to provide transparency in relation to the data processed during the navigation made from your computer on our website.
This policy is reviewed periodically to ensure its validity, which can be modified. We recommend that you visit the page regularly, where we will inform you of any updates.
Legal texts
Legal warning
LLegal warning
Welcome to the INTERURBANS ELECTRIC TRANSPORTS PORTAL S.A. (TEISA) SA, lodged under the URL http://www.teisa-bus.com/ (from now on in front of the web page). Here are the terms and conditions of use of the Website that the users of the same must follow. The navigation through this Web page confers the condition of user of the same. That is why we recommend a careful reading to proceed to its correct use, since any use contrary to what is planned here is totally prohibited and is capable of generating responsibilities in front of its owner.
Through this Website, users are given the possibility of accessing the necessary information, regarding the services and solutions that TRANSURES ELECTRICAS INTERURBANS S.A. (TEISA) can offer you.
1. Identifying data
In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, it is provided that ELECTRIC TRANSPORTS INTERURBANS S.A. (TEISA) is the owner of the Website. The information and contents that are contained therein are the property of INTERURBANS ELECTRIC TRANSPORTS S.A. (TEISA). Its obtaining, reproduction, distribution, assignment, transmission, transformation, modification, exploitation or public communication for a use other than the one provided herein is totally prohibited.
INTERURBANS ELECTRIC TRANSPORTS S.A. (TEISA), with CIF A-17000316 is a company registered in the Mercantile Registry of GIRONA, Tom 387 Folio 26 Folio GI-7303 and domiciled in GIRONA (17007) C / Sardenya nº16. Phone 972.204.868, and email address lopd@teisa-bus.com.
2. Conditions of access, use and operation of the Website
Access to the Website is free except for those sections for which a "password" or access password is required, which will be granted by INTERURBANS ELECTRIC TRANSPORTS, S.A. (TEISA), to those people who freely decide to register as an authorized user and are interested in hiring the services and products offered in this Website, in accordance with the provisions of the following point of this Legal Notice. The use of passwords and third party identification data is strictly prohibited, regardless of the origin through which the data and passwords were obtained.
Registration as an authorized user for the use of the Website is free. As a user of the Website, at all times, you must make proper use of it and the contents it contains, respecting at all times the current legality and ownership rights of ELECTRIC TRANSPORTATIONS INTERURBANS, S.A. (TEISA).
It is prohibited for any user or third party to carry out any action (including the introduction or diffusion of computer viruses) that causes damage or alterations to the contents of the Website, as well as intervenes or causes alterations in the electronic mail, reserving INTERURBAN ELECTRIC TRANSPORTS, SA (TEISA) the right to exclude access to the Website from any user that violates this prohibition.
In any case, we reserve the right to temporarily suspend, without prior notice to users, access to our Website in case of maintenance, repair, updating or improvement of services, information and content, as well as to modify or update the information, contents and conditions of access to it. To the extent that this is reasonably possible, the maintenance updates will be programmed in low traffic hours, notwithstanding the discretionary power of INTERURBANS ELECTRIC TRANSPORTS, S.A. (TEISA) to do so at any time.
3. Use of passwords
It is possible that access to all of the information on the Website requires prior registration by the user, through the available registration form. Once registered, the user will have a username or "login" and a password, which make up the password that will allow it to be identified as a registered and authorized user to access the information Confidential, relative to the private area of ??the website. In order to register as a user of our web page, you must fill out the ad hoc form. If the user decides not to provide the data requested for the aforementioned registry, INTERURBANS ELECTRIC TRANSPORTS, S.A. (TEISA) may not grant the user the registered user status.
The passwords that are provided by INTERURBANS ELECTRIC TRANSPORTS, S.A. (TEISA), for access to this Website, must be kept by the user of the Website with the utmost diligence and responsibility, in order to prevent this password from falling into the hands of a third party, being these confidential passwords for all purposes.
If the user suspects that the passwords provided by INTERURBANS ELECTRIC TRANSPORTS, S.A. (TEISA) could have fallen into the hands of an unauthorized third party for its use, which should urgently notify INTERURBANS ELECTRIC TRANSPORTS, S.A. (TEISA) so that it can proceed to its modification and / or cancellation.
4. Links
In the event that on this website, links or hyperlinks to other websites are available, INTERURBANS ELECTRIC TRANSPORTS, S.A. (TEISA) will not exercise any type of control over these sites and contents. In no case INTERURBAN ELECTRIC TRANSPORTS, S.A. (TEISA) shall assume any liability for the contents of any link belonging to a third-party website, nor shall it guarantee the technical availability, quality, reliability, accuracy, amplitude, veracity, validity and constitutionality of any material or information contained in any of these hyperlinks or other Internet sites. Also the inclusion of these external connections will not imply any type of association, merger or participation with the entities connected.
5. Industrial and intellectual property
All the contents of this web page (by way of example but not limited to databases, texts, trademarks, commercial names, audio, logos, distinctive signs, animations, images, videos, designs, page structure, etc.) They are owned by TRANSPORTE ELECTRICO INTERURBANS, SA (TEISA) or have been assigned to it for use. The use of the present Website does not grant users any right of exploitation of any kind or ownership over the contents of the same, as well as their intellectual and / or industrial property.
In accordance with the provisions of the Intellectual Property Law, the transformation, reproduction, exploitation, distribution, public communication and / or assignment, whether for consideration or gratuitous, of any of the contents of the Website is totally prohibited.
ELECTRIC TRANSPORTS INTERURBANS, S.A. (TEISA) makes express reservation in front of the users and other third parties of the exercise of all the actions that embody their legitimate intellectual and industrial property rights.
6. Treatment of personal data and privacy policy.
In compliance with the regulations on the protection of personal data, we inform you that the personal data that is collected directly to the user through the different resources available on this website, will be treated confidentially and will not be transferred to third parties , except when this is necessary for the provision of the requested service ("Ski Bus") being incorporated into a database of what is responsible TRANSPORTS ELÉCTRICOS INTERURBANS, SA (TEISA), with the purpose of managing and responding to the requests made by the interested parties, and offering them updated information about their services. You may exercise the rights of access, rectification, cancellation and opposition to ELECTRIC TRANSPORTATIONS INTERURBANS S.A. (TEISA) by writing to lopd@teisa-bus.com. The same procedure must be followed in cases where you want to revoke your consent. The term of preservation of your data will be the indispensable one for the accomplishment of the purpose that allows us except legal disposition in another sense.
Here is the summary of our privacy policy.
Responsible for the treatment TRANSPORTS ELECTRICOS INTERURBANS, S.A. (TEISA)
C / Sardenya nº16
17007 GIRONA
CIF A17000316
Main purposes of treatment:
- Manage your registration as a user on the platform.
- Offer you information about our Services and related companies.
- Manage the contracted service.
- Sending news.
Legitimate Treatment Bases:
- Execution of the service rendering contract.
- Consent.
- Compliance with legal obligations.
Main recipients:
- TEISA and companies in the same business group and for the same purposes.
- Other companies that provide services auxiliary to TEISA.
Rights:
- Access, rectification, cancellation, opposition and portability.
- Revocation of the consent given.
Origin:
- Facilities by its owner.
- Facilities for browsing our platform (internet).
International Data Transfers
- Not planned
Delegate data protection
- Not applicable.
The user declares under his responsibility that the data provided by INTERURBANS ELECTRIC TRANSPORTS, S.A. (TEISA) are true, correct and that belong to your person. Any false or inaccurate statement that occurs as a result of the information and data manifested, as well as the damages that this information could cause will be the responsibility of the users.
We undertake to comply with our obligation of secrecy regarding the personal data obtained and to treat them with the required confidentiality. In this regard, we adopt the appropriate security measures in compliance with the applicable legislation for the protection of personal data to avoid alteration, loss or unauthorized access or treatment.
7. Legislation and applicable jurisdiction
Any controversy that may arise in relation to this Website will be resolved in accordance with Spanish legislation and will be submitted, with express resignation as may correspond, to the Courts and Tribunals of the city of GIRONA.
Copyright 2018 © INTERURBANS ELECTRIC TRANSPORTS, S.A. (TEISA) C / Sardenya nº16 of Girona 17007.
Privacy policy
TRANSPORTES ELéCTRICOS INTERURBANOS S.A. (From here on TEISA) respects and protects the privacy of personal data of its users and third parties, who access our platform. For us to guarantee the security and confidentiality of your data is a priority, we want you to be informed of all those aspects that may affect: PLEASE read this privacy policy before registering on our page, and if you have any questions, you will find us at the mail lopd@teisa-bus.com.
1.- BASIC INFORMATION ON THE PROCESSING OF YOUR DATA
Responsible for the treatment:
- TRANSPORTES ELéCTRICOS INTERURBANOS SA (TEISA) 17007 GIRONA
- CIF A17000316
Purposes of treatment:
- Manage your registration as a user on the platform.
- Offer information about our services and related companies.
Bases that legitimize the treatment:
- Execution of the contract for the provision of services.
- Consent.
- Compliance with legal obligations.
Main recipients:
- TEISA and companies of the same business group and for the same purposes.
Rights:
- Access, rectification, cancellation, opposition and portability.
- Revocation of the consent given.
Origin:
- Facilities by its owner.
- Facilities for your navigation on our platform (internet).
International Data Transfers:
- They are not planned.
Delegate Data protection:
- Not bound by volume.
2.- EXTENSION BASIC INFORMATION OF THE RESPONSIBLE OF THE TREATMENT
TEISA is domiciled in GIRONA, Calle Sardinia nº16 with zip code 17007 and registered in the Mercantile Register of Girona, volume 574, folio 158, sheet GI-10984.
For any comment and / or incident regarding this privacy policy, you can contact our company by email lopd@teisa-bus.com or by calling 972.20.48.68 during business hours.
To know the cost of the call from a fixed / mobile network you should consult with your operator.
3.- CATEGORIES OF DATA THAT WE TREAT.
Therefore, when you register with TEISA, we will ask for and collect only those data that are necessary to meet the purposes of treatment and that are:
Identification data: Name and surname, email and postal address, and those that in each specific case are necessary for the provision of services.
4.- WITH WHAT PURPOSE DO WE TREAT YOUR DATA?
TEISA treats the data provided by you, to guarantee the correct management of the services provided, through our platform https://www.teisa-bus.com, and, our APP.
We also want to keep you informed at all times about our products and services, as long as you authorize us. We inform you that you can always withdraw your consent, by contacting us by email lopd@teisa-bus.com.
5.- RULES legitimadora THE TREATMENT OF YOUR DATA
For the registration and registration of the user within the TEISA platform, the legitimating basis is the consent of the interested party that is requested in each case.
For the submission of information of a commercial and / or promotional nature of our services or related companies, the legitimizing basis is the legitimate interest of the company to carry out these treatments, in accordance with current regulations.
6.- DESTINATORS OF THE DATA
TEISA does not communicate or transfer your data to third parties except:
- Companies that belong to the same business group.
7.- PERIOD OF CONSERVATION OF DATA
TEISA informs you that your personal data will be kept for the time strictly necessary, for the purposes of the treatment for which they have been provided, provided that the User has not revoked their consent and, in any case, following the minimization principle as a criterion of data contemplated in the applicable regulations.
Consequently, when its use is not necessary, personal data will be blocked, remaining only available to the competent authorities during the time and legal effects established in the applicable regulations. Once these periods have elapsed, they will be eliminated.
8.- RIGHTS THAT THEY ASSIST
To exercise your rights, you must contact the person responsible for the processing according to the information in point no. 1. It is a free procedure and must always be accompanied by a document proving your identity.
9.- WHAT SAFETY MEASURES implants FOR CARE OF THE DATA?
TEISA will treat the data at all times in an absolutely confidential manner and keeping the mandatory duty of secrecy regarding them, in accordance with the provisions of the implementing regulations, adopting the necessary technical and organizational measures to ensure the security of your data and avoid their alteration, loss, treatment or unauthorized access, taking into account the state of the technology, the nature of the stored data and the risks to which they are exposed. In particular, it will adopt the pertinent and obligatory measures established in the regulations of Protection of Personal Data, in particular:
- Staff duties and obligations
- Event registration
- Media and document management
- Access control
- Identification and authentication
- Backup and recovery
However, in other cases, TEISA will adopt the necessary and mandatory measures in accordance with local regulations. The documentation will be available at the request of the User or Client.
10.- CHANGES IN THE PRIVACY POLICY
TEISA reserves the right to modify this Privacy Policy, in order to adapt it to legislative developments that may be appropriate. In these cases, it will announce through its web page the changes introduced, with reasonable anticipation of its implementation.
Last update: May 15, 2018
© 2018 TEISA All rights reserved.
Privacy Policy of TRANSPORTS ELèCTRICS INTERURBANS S.A. for the TEISA Drivers application
For TRANSPORTS ELèCTRICS INTERURBANS S.A. (hereinafter referred to as TEISA or THE OWNER interchangeably in this text), protecting the privacy of our employees is a priority. Therefore, we have developed a free app, TEISA Drivers, to facilitate the recording of the start and end dates of our employees' workdays.
Below, we explain the specific terms of our privacy policy.
1. Who processes your data? The Data Controller of your personal data is TRANSPORTS ELèCTRICS INTERURBANS S.A. (TEISA) with NIF A17000316 and domiciled at GIRONA C/Sardenya 16. You can contact our Data Protection Officer by sending an email to lopd@teisa-bus.com, or you can call us at +34 972 204 868.
2. What data do we process?
2.1 Information you provide directly: To ensure the functionality of our app, you must provide us with your email address and your national identity document number.
2.2 Information we may collect when you use our app:
- Device Information: When you use our application, we may also obtain information from your device and software used, such as your mobile identifiers or IP address.
- Location and Movement Information: We may collect your location and movement information through your mobile device's IP address, WiFi, Bluetooth, and available GPS coordinates.
3. For what purpose and on what legal basis do we process your data? At TEISA, we only process your data to facilitate compliance with the legal obligation of workday registration established in Royal Decree-Law 8/2019 of March 8 for those employees who do not have a fixed location during their workday or for those who freely choose to do so. We remind you that by downloading and using our app, we may obtain your mobile device's geolocation data, although this is not the primary purpose, but there is no processing without the other. By downloading our app and accepting our privacy policy, you consent to the processing of your personal data for the described purposes. The legal basis (legitimation) for processing your data is the existence of a legal obligation and your explicit consent to carry it out through this app.
4. How long will we retain your data? Your data will be retained for the time necessary to fulfill the purpose for which they were requested, except in those cases where the Law establishes a different term. In such cases, your data will be appropriately blocked to ensure their security and confidentiality.
5. What are your rights? At any time, you can request access to your data, know if we are processing them or not, as well as request their rectification, deletion, opposition to their processing, and portability. You can also revoke your consent for their processing. You only need to send an email to lopd@teisa-bus.com with your request.
6. Do we share your data with third parties? Will there be international data transfers? Your data may be communicated as an auxiliary to companies belonging to the same business group and for the same purposes. These communications do not imply a data transfer and will be carried out by adopting the necessary security measures to ensure the confidentiality and security of the data. TEISA may give access to or transmit personal data provided by the user to third-party providers and services with which it has entered into data processing agreements and that only access such information to provide a service on behalf of and for the Data Controller. No international data transfers will be made.
7. Can we update our privacy policy? TEISA reserves the right to modify this privacy policy whenever it deems appropriate or necessary to adapt it to new circumstances or legal changes. Changes to our privacy policy will be duly communicated to our users through app updates.
©TRANSPORTS ELèCTRICS INTERURBANS S.A. (TEISA) 12 July 2024
Data protection
CONDITIONS OF USE OF THE SERVICE
Next TRANSPORTS ELECTRÒNICES INTERURBANS S.A., hereinafter TEISA, informs you about the general conditions of use of our services, but if you wish to extend this information, we are at your disposal at C / Sardenya, 16 17007 GIRONA, telephone 972.204.868.
1.-RULES FOR USE OF TRANSPORT BY ROAD
1.1.-Children under 4 accompanied by an adult will have the free ticket. This discount will only apply to a child accompanied by an adult.
1.2.-The stops during the trip are those officially established and are not modifiable nor replaceable by the user, reason why they will not be able to realize stops different from the preestablished ones or approved.
1.3.-The use of the safety belt is mandatory for those vehicles available to them, and the user is responsible for its use. In the case of people with reduced mobility, the use of the anchorage systems as well as the seat belt is mandatory, in case the user does not want to use them, the company reserves the right of admission and It is exempt from any responsibility if the user manipulates or misuses these systems.
1.4.-In order to streamline the service and following the instructions in article 6 of the Fee Decree, of the regulations of the Generalitat de Catalunya, the change of tickets with a value greater than 20 euros can not be guaranteed, in any intercity transport.
1.5.- Although it is not established in any regulations, the user who travels as a companion of an invisible person, will not have to pay the ticket
1.6.-Smoking is not allowed inside the vehicles or consumed food or beverages of any kind.
1.7.-The company reserves to make use of its right of admission to those users who consider that they do or can not make a correct use of their facilities (in which they include the transport vehicles), to An example title and with an exhaustive and non-exhaustive character, no drunk travelers, drug addicts, or weapons carriers or objects that can be used as such are not admitted.
1.8.- The company, in accordance with the provisions of the Law, does not allow the entry and / or use of its facilities (which include transport vehicles) to users who go barefoot, with the naked torso or without long or short trousers, such as wet swimsuits, or in any other way contrary to good customs and public order.
1.9.-The company informs the users that the entry into their facilities (which includes transport vehicles), packages or effects that are not allowed for their size, class, quantity or bad odors may affect other users of the service. The entry of luggage and / or packages with hazardous materials or dangerous objects is also not permitted.
1.10.-The company does not allow the entry of animals into vehicles, with the exception of the pigs for the blind. Only the entry of animals, inside the cellar of the vehicle and through the use of approved vehicles will be allowed.
1.11.-. Bicycles:
In accordance with Order TES / 376/2014, which refers to the regulations on the transport of bicycles. and according to what regulates article 8, the regulations to be followed by the TEISA company will be: URBAN TRANSPORTATION GIRONA, BANYOLES, TAV LINE OR VEHICLES WITHOUT WAREHOUSE - Only folding bicycles will be accepted and folded. It is not allowed to enter Girocleta type bicycles. - A maximum of 2 bicycles (folded) may be transported in the area designated by PMR (wheelchairs) - In the event that a person with a wheelchair wishes to go to the bus, and the space destined for PMR is busy For a bicycle, this one will have to get off the bus and wait for the next, since the wheelchairs have priority. - Only one bicycle will be accepted per person. - Travelers will not have to pay to ride a bicycle. INTERURBAN TRANSPORTATION - The bicycles will always be in the winery, they must have a correct cleaning state and in no case will they be accepted when they are dirty (mud, grease, ...). - The number of bicycles that can be admitted in each vehicle will be conditioned to the space available depending on the dimensions of the vehicle, for vehicles with more than 45 spaces, a maximum of 2 bicycles per coach has been set, It must provide room for the rest of the luggage. (The order indicates a maximum of 5 bicycles) - The passenger who carries a bicycle on board the vehicle will be responsible for the damages that it may cause to other passengers, their luggage and the same vehicle. - Only bicycles can be loaded at the stops where it can stop and make the stop with total security for both the users of the coach and those of the road. This means in those stops with a bus stop or within a town. VEHICLES OF 8, 16, 28, 35 places - A bicycle folded in the cellar space will only be allowed, reserving the rest for the luggage.
2.-TIMETABLE OF TRANSPORTATION
The company will provide users with sufficient time for the schedules for the provision of their services. It is possible that these schedules may experience variations and / or modifications for all-purpose reasons at the company's will, such as meteorology, traffic, public works, etc. The company assumes no liability whatsoever for the consequences that these delays and / or others of a different nature may cause to the user.
The company asks the users to arrive at the BUS bus stop sufficiently in advance to avoid delays in the management of the service.
of purchase
GENERAL TERMS AND CONDITIONS FOR PURCHASING INDIVIDUAL TRANSPORTATION TITLES AND PAYMENT METHODS
The use of the services that the company TRANSPORTES ELÉCTRICOS INTERURBANOS S.A. (TEISA) offers the user, can only make in exchange for the payment of the purchase of the ticket. The user must acquire the tickets at the points of sale and / or lockers authorized for that purpose by the company, as well as by accessing their website and app enabled for that purpose. In the event that there is no point of sale, tickets can be purchased directly on the bus by prior request to the person authorized for that purpose by the company.
3.1.-Lockers and Points of sale
The company allows the user to pay in cash. Payment by credit card and / or debit card is also allowed as long as the state of the technology in each case and specific place allows it.
The holder of the credit / debit card authorizes Transportes Eléctricos Interurbanos S.A. or in any of the companies of the group, to charge on the card the amount according to the contracted route and the conditions of the contracted rate.
3.2.- Sale on buses
If the ticket is purchased on the bus, only cash payment is allowed. Given the material conditions of transport, the company can only ensure the user / the change of tickets of up to 20 euros, exempting of any responsibility for the lack of change, and the consequences that this may involve the user / a. The use of the service will always require the purchase of the title.
The holder of the credit / debit card authorizes Transportes Eléctricos Interurbanos S.A. or to any of the companies of the group, to charge the card according to the contracted route and the conditions of the contracted rate.
In the case of advance sale of securities, the company reserves the right to rectify or cancel reservations in case of fraud or error. This situation will be communicated to the user. In this case, the company will notify the error within a maximum period of 48 hours, giving the client the option of accepting the correct adjustments or canceling the reservation made. In case of fraud the company will communicate this situation to the competent authority in the matter.
3.3.- Online Sale. Description of the purchase service
The purchase of passenger transport tickets (tickets) through our website implies the acceptance of these conditions, as well as the express, full and unreserved acceptance of the entire conditions of use and use of the services that GRUPO TEISA It shows on your website in a clear and accessible way.
The electronic sale of passenger transport tickets through our website is intended for final consumers, according to the provisions of Law 1/2007, of November 16, on consumers and users, for their own consumption or for the persons from whom legally holds the representation. The buyer declares to be over 18 years old and have the necessary legal capacity to contract and be bound. The buyer assumes full responsibility and without reservation for access to and use of our application, as well as for the accuracy and authenticity of the data provided by him in the registration forms, which must be current and true at all times.
The prices of the tickets are indicated in euros, and, include the corresponding taxes, and the obligatory insurance of travelers. Children under 4 years of age accompanied by an adult will have a free ticket. Only this discount will apply for a child accompanied by an adult and for a single journey a day.
TEISA reserves the right to modify at any time and unilaterally without notice the prices of the tickets, as well as suspend, cancel its sale temporarily or permanently, as long as it is not reservations confirmed by TEISA. To make proper use of this exception, we recommend a careful reading of these general conditions, and the rest of the information made available to you, as well as the printing of the confirmed reservation.
TEISA guarantees the availability of all the transport titles that are offered on this website, as well as the seat.
The customer can formalize their purchase in the language in which the web is accessible.
In order to continue with the online ticket purchase procedure, the customer must choose the type and number of tickets / s that he / she wants to acquire, the origin of the route, the destination and the time of day through the available selection. Then you must identify yourself by completing your personal data necessary to complement the purchase, and the data of the credit or debit card requested, to make the payment effective.
Once the purchase process has been completed, a registered document (voucher) will be generated showing the acquired title (s), with a QR code, for the client to print or store it in. the mobile. This document constitutes a valid title for travel on the means of transport offered on this website, under the terms in which the purchase was made. TEISA informs buyers that it does not sell open titles.
3.4.-Accreditation of the purchase online
At the moment in which the buyer makes the payment of the purchase of the title of transport, TEISA will send it to the mail address electronic confirmation, confirmation of the same, as well as an attached document in PDF format (voucher), within a maximum period of 24 hours.
3.5.-Formalization of the contract online
The contract is formalized at the moment in which the client receives the confirmation of the contract made according to what is explained in point 3.4.- of the present General Contracting Conditions.
3.6.-Cancellations and cancellations online
-Frau or error: In case of advance sale of titles, TEISA reserves the right to rectify or cancel reservations in case of fraud or error. This situation will be communicated to the user by sending written communication sent to the email address provided by the interested party. The maximum term to make this communication will be 48 hours from the known error. In these cases, TEISA will give the interested party the option to avail himself of the correct adjustments or cancel the reservation made. In case of fraud TEISA will communicate this situation to the competent authority in the matter.
3.7.-Invoicing and payment methods
According to the provisions of Royal Decree 1496/2003, of November 28, which approves the Regulation that regulates Billing obligations and amending me Regulation of value added tax, TEISA will issue simplified invoice of the purchase.
3.8.- Means of payment:
For payment of purchases made through our website, the means of payment accepted are:
-Payment with VISA and MasterCard credit or debit card:
Once you select this payment method, TEISA will forward it to the corresponding bank's website, where TEISA does not have any type of payment. control or access, so it will be absolute ignorant of the data requested there.
For greater security, we inform you that your bank details will not be registered in any IT application of TEISA, and will only be used to make the payment by the bank.
TEISA has adopted all available measures according to the current state of technology to ensure that communications during electronic transactions are made in a secure manner, especially with regard to protocols and security services.
The information related to the purchase of the transport certificate will be kept for a period of 7 years, after this period TEISA will eliminate this information
Credits
This website was created and developed by GNA, commissioned by Transports Elèctrics Interurbans S.A., during October 2014.
c. Sardenya nº16, C.P.17007 de Girona (Espanya)
+34 972204868
teisa-bus@teisa-bus.com
https://www.teisa-bus.com/
Palacio del Marqués de Len
Paseo de la Estación, 27-29
Oficina 10
37004 Salamanca
delegacioncentro@gnahs.es
www.gnahs.com
Garrotxa
OLOT - GIRONA per BANYOLES
OLOT - GIRONA per AMER
BUS TRANSVERSAL DE LA GARROTXA
OLOT - BARCELONA per BANYOLES
OLOT - VIC - BARCELONA per BRACONS
OLOT - BARCELONA per AMER
OLOT - FIGUERES
OLOT - POLIGER - MONTAGUT - TORTELLÀ
OLOT - LLORET DE MAR
GIRONA - OLOT - RIPOLL per SANT JOAN DE LES ABADESSES
GIRONA - BANYOLES - OLOT - CAMPRODON - VALLTER 2000
GIRONA - OLOT - RIPOLL per VALLFOGONA DE RIPOLLÈS
SANT ESTEVE DE LLÉMENA - SANT GREGORI - GIRONA
GIRONA - OLOT - RIPOLL - PUIGCERDÀ - LLÍVIA
MAIÀ DE MONTCAL - BESALÚ
OLOT - CAMPRODON
OLOT - SANTA PAU
OLOT - UAB per AMER
OLOT - RIUDAURA
OLOT - UAB per BANYOLES
BICI-BUS
OLOT - OIX
OLOT - BATET
OLOT - LA PINYA - SANT PRIVAT B. - HOSTALETS B.
Gironès
GIRONA - OLOT per AMER
GIRONA - OLOT per BANYOLES
BICI-BUS
GIRONA - COSTA BRAVA CENTRE
GIRONA - PALAMÓS (BUS NOCTURN)
GIRONA - BANYOLES - OLOT - CAMPRODON - VALLTER 2000
GIRONA - BREDA- SANT HILARI SACALM
GIRONA - BREDA
GIRONA - SANT GREGORI - SANT ESTEVE DE LLÉMENA
GIRONA - SANT HILARI SACALM - ARBÚCIES - BREDA - SANT CELONI
GIRONA - ANGLÈS - OSOR
GIRONA - OLOT - RIPOLL per SANT JOAN DE LES ABADESSES
GIRONA - OLOT - RIPOLL per VALLFOGONA DE RIPOLLÈS
GIRONA - SANTA COLOMA DE FARNERS
GIRONA - CALDES DE MALAVELLA
GIRONA - OLOT - RIPOLL - PUIGCERDÀ - LLÍVIA
Pla de l’Estany
BARCELONA - OLOT per BANYOLES
BANYOLES - FIGUERES
BUS PLA DE L\'ESTANY
BUS BANYOLES
CAMPRODON - OLOT
GIRONA - OLOT - RIPOLL per SANT JOAN DE LES ABADESSES
GIRONA - OLOT - RIPOLL per VALLFOGONA DE RIPOLLÈS
OLOT - UAB per BANYOLES
GIRONA - BANYOLES - OLOT - CAMPRODON - VALLTER 2000
Ripollès
CAMPRODON - RIPOLL - VIC - BARCELONA
GIRONA - OLOT - RIPOLL per SANT JOAN DE LES ABADESSES
GIRONA - OLOT - RIPOLL per VALLFOGONA DE RIPOLLÈS
CAMPRODON - OLOT
GIRONA - OLOT - RIPOLL - PUIGCERDÀ - LLÍVIA
CAMPRODON - PRATS DE MOLLÓ
GIRONA - BANYOLES - OLOT - CAMPRODON - VALLTER 2000
RIPOLL - LES LLOSSES
La Selva
GIRONA - OLOT per AMER
GIRONA - SANT HILARI SACALM - ARBÚCIES - BREDA - SANT CELONI
BICI-BUS
OLOT - BARCELONA per AMER
GIRONA - SANTA COLOMA DE FARNERS
GIRONA - CALDES DE MALAVELLA
AMER - SANTA COLOMA - SILS
OLOT - LLORET DE MAR
GIRONA - PALAMÓS (BUS NOCTURN)
OSOR - ANGLÈS - GIRONA
GIRONA - COSTA BRAVA CENTRE
SANT HILARI SACALM - BARCELONA
GIRONA - BREDA
BREDA - RIELLS - HOSTALRIC - MAÇANET - VIDRERES - SANTA COLOMA DE FARNERS
SANT HILARI SACALM - BREDA - GIRONA
OLOT - UAB per AMER
TEISA been able to face the changes that have emerged in social demands, being always at the forefront of all the latest techniques to give the best service in the best conditions. With this feeling TEISA has always taken the desire to improve in order to offer service to all travelers. Thus, over 80% of vehicles that do the regular service, are tailored to the needs of people with reduced mobility (PRM).
TEISA been able to face the changes that have emerged in social demands, being always at the forefront of all the latest techniques to give the best service in the best conditions. With this feeling TEISA has always taken the desire to improve in order to offer service to all travelers. Thus, over 80% of vehicles that do the regular service, are tailored to the needs of people with reduced mobility (PRM).